Nursing
orders

October 14, 2018 -- Doctors order things all the time -- diagnostics, medications, treatments -- and so do nurses, within their scope of practice, of course. But we don't call them nurses' orders, observes nationally recognized Electronic Health Records expert and industry thought leader Ann Farrell, BSN. Instead, we call them care plans.

This is a problem. For one thing, hospitals cannot charge for them, weakening nursing's political and organizational influence. Also, nursing care plans are not tracked well -- though nursing care is essential to value based pricing (VBP) which ties revenue and penalties to outcomes. And of course outcomes are dependent on, more than anything else, nursing care.

Ms. Farrell writes [personal communication]:

Do we REALLY know which are key OBSERVATIONS (we forget this when replacing RNs with lesser educated and experienced staff) and interventions RNs do that impacts outcomes? Hospitals want the cheapest staff possible which makes nursing vulnerable.

A set of MD's orders is an "order set", and a set of RN (and therapist) orders is a "care plan". Together, they provide an "integrated plan of care" which brings together the entire care team, and should increase stature of nursing role.

Alas, nurses are considered "task masters" -- following MD orders. People don't understand the role nursing has in CREATING part of the plan of care.

People think of RNs "passing meds" as if there were not a critical thinking process. The MD order may be perfect when it's written but patient status changes from moment to moment. EVERY TIME an RN administers a med they evaluate its appropriateness. People think it's just an assembly line from drug cart to patient, RN role "transport". NO ONE has been able to explain what nurses DO!

[We also] lack a common "framework" or terminology to guide profession and industry... it's painful to reflect on the damage to nursing due to lack of data (and leadership) to support what value [we] bring.

The words we use to describe nursing's contribution denigrate it. By continuing to undervalue the role of nursing, we deliver health care that's not as good as it could be.

What's needed, says Farrell, is deeper thinking by our nurse leaders and less simplification of complex issues. Nurses must participate more fully in technology design and deployment decisions. We nurses have largely abdicated those responsibilities. For our jobs and our patients, this must change.

In a time of tremendous economic pressures and disruptive technologies, Farrell's is a rare voice of reason.

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